ISE Automotive Inc

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Name: C***** F*****
Date: 2023-07-22 23:10:04
Rating: 5
Comment: The best

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Name: O***** L******
Date: 2023-06-15 17:57:13
Rating: 5
Comment: I have been going to ISE Automotive repair since the 70’s. I started my business with Craig and Gary’s father, ISAMU ISE KUROMI. I have never met another man who was so kind, honest, and very knowledgeable regarding automotive repair. Just as you go to a doctor for your health care. I always thought of Ise as my doctor for my car. Guess work is never part of repairs. Return trips to address the same issue is never my experience. Ise, Craig and Gary have always greeted me with a sense of family. You will never find another business so reputable. This shop is the last of its kind. It is my pleasure doing business with ISE Automotive. Simply the best!!

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Name: s****** p*****
Date: 2023-05-26 17:51:36
Rating: 5
Comment: Been coming here for years. Ise and his crew are honest and top notch. They can recommend some pretty honest transmission and tire guys as well.Will certainly miss Ise when I move out of state this summer.But glad we had the time together that we did.

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Name: D*** D******
Date: 2023-05-03 20:25:30
Rating: 5
Comment: Craig and the team are the most honest, kind, reliable, and skilled mechanics I’ve ever worked with. I go to them for all my car needs. GREAT SHOP

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Name: S****
Date: 2023-04-26 15:46:10
Rating: 5
Comment: Only honest mechanic in town

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Name: C**** K*** E****
Date: 2023-04-19 01:22:53
Rating: 5
Comment: Craig is the most honest, helpful, and best mechanic that Ive ever had. I moved an hour away and still call Craig and come back to ISE for help with any car issues my husband or I have because of how much I trust him. Love the service here and highly recommend it for anyone who needs help with their car.

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Name: A** S*******
Date: 2023-03-24 20:42:44
Rating: 5
Comment: I lived in NYC all my life so never had a car until a few years ago, and dealing with car maintenance has been a bit of a learning curve. First, I had no idea that dealership repair shops were wildly overpriced and given to aggressive up-selling. After a particularly bad experience, a friend recommended Craig to me, and since he was the first non-dealer mechanic I went to, I just assumed mechanics were like him—straightforward, well-priced, honest about what needed to be repaired and what did not. When I moved to Pasadena, I figured I’d just find someone nearby like Craig. Foolish. After getting advice from a few friends about it (“If you find an honest mechanic, you make the drive”), I’m back to Craig. Guy is a total mensch. The story of the the shop is super cool too.

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Name: E M***
Date: 2023-02-23 23:32:58
Rating: 5
Comment: It’s not often you find businesses who put qualities like honestly, integrity first nowadays. So on the rare occasion you run across one, I find it important to sing their praises. I’m not going to ramble (much more) about the history I learned about this place, how it’s been a family business for generations, and how Craig takes the time to speak with everyone without them feeling rushed or not completely clear on what’s happening with their vehicle and what it needs. They won’t push you into unnecessary work, their prices are incredible fair, and they got my vehicle back to me the same day, so yeah, fast too. I hope I won’t have to be back soon (because that means something is wrong with my truck), but I know when I do, I won’t have any anxiety about bringing it back here. My guess is you won’t either.

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Name: S**** K*****
Date: 2022-11-01 15:43:29
Rating: 5
Comment: Craig is THE best! This place is the most honest garage in all of Los Angeles, and they do amazing work.

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Name: M****** �**** T** B**** M***
Date: 2022-10-11 15:43:16
Rating: 5
Comment: Maintenance and repair

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Name: R****** M*******
Date: 2022-09-17 17:04:17
Rating: 5
Comment: Great service, affordable, knowledgeable. They are truly respectful to the costumer and always do the best. I have trusted them with two of my cars and will trust them with many more

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Name: N******* S**
Date: 2022-07-31 13:43:13
Rating: 5
Comment: The ABSOLUTE BEST mechanic (Craig) and team in Los Angeles. This is a place you can trust. I have come to Craig with car issues large and small and he ALWAYS tells the truth and NEVER upsells for things I dont need. It is a rare and valuable thing to have such confidence in ANY vendor, let alone an auto mechanic. I could not recommend ISE Automotive more highly - they deserve all the stars available!

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Name: C****** G
Date: 2022-07-25 20:18:12
Rating: 5
Comment: Ask for Craig, very helpful and honest!

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Name: G*** M****
Date: 2022-07-20 22:47:31
Rating: 5
Comment: Very helpful and dedicated mechanic. After being referred by a friend who has lived in the area for many years and taken many cars here, I called about a broken wheel-lock removal. The shop promptly answered the call, even though I could hear many other phones ringing in the background. Although he said he was booked for 3 solid weeks, the person answering the phone took the time to listen to my description of the problem, think a moment, and thoroughly explain two very good suggestions I could try to complete myself. He also recommended me to a nearby shop he trusted — AND gave me their number. Helpful, dedicated customer service and a quick response time (even not to make money) — I can see why they’ve been trusted in the neighborhood for many years. 5 stars.

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Name: A****** C****
Date: 2022-04-28 15:58:43
Rating: 5
Comment: Craig is the most honest, knowledgeable mechanic out there. He’ll take care of you!

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Name: D H
Date: 2022-04-12 18:30:10
Rating: 5
Comment: Service was very friendly and professional. My 2017 Acura MDX had all kinds of weird error codes but was running perfectly. He showed me the error code for reference and reset my computer. He was very honest and that is the most important thing a mechanic can be! Highly recommend.

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Name: A*** C****
Date: 2022-03-11 01:37:37
Rating: 5
Comment: Outstanding service and honesty. ISE is owned, managed and staffed by car mechanics who know how to solve car problems because they are the the ones who do the actual work. Plus, they are friendly and will take the time to explain what the best options are to repair your car. I highly recommend you call Craig at ISE.

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Name: C******** P****
Date: 2021-11-23 00:57:43
Rating: 5
Comment: I havent gotten anything done with my car here yet but honestly was so pleased with just a phone call that I have to bump up the rating. I called when Craig was unexpectedly out for a month, and he still made sure to call back 2 weeks later. Though he could have encouraged me to come in for something that was unnecessary (because of the my model year), he was very honest and suggested I didnt really need to, but would install if I really wanted it. Then he spent time giving me info and resources about my specific model.Im now recommending him to my friend and will definitely come to ISE for anything I need in the future, based on that and all the other reviews on Google and FB that rave about their great work. If you google their garage, an article even comes up where he is listed in the Best Honorable Engine Men/Women list. Cant ask for better than that.

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Name: R*** B****
Date: 2021-09-14 06:22:02
Rating: 5
Comment: Ive always had a great experience at ISE Automotive. They are a no-nonsense, honest establishment that are not the type to try to up-sell you on repairs you dont need or change you an exorbitant price for anything. Id recommend them over any dealership Ive ever had the displeasure of dealing with.

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Name: M*** �***** E************* T*****
Date: 2021-06-17 01:30:19
Rating: 5
Comment: You couldnt find a better mechanic in Los Angeles. Why..? Because ISE is both QUALITY and INTEGRITY.

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Name: D***** J**************
Date: 2021-03-01 18:37:34
Rating: 5
Comment: These guys are the best. Craig takes his time to figure out what is wrong with the car. Professional and thoughtful.

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Name: S*** A********
Date: 2020-12-11 02:33:31
Rating: 5
Comment: Outstanding service and Courtesy..Highly recommend.....

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Name: R***** R****
Date: 2020-09-17 01:34:12
Rating: 5
Comment: I have always been more than satisfied with their excellent service and fair prices. I went in for an oil and filter change last week and was surprised to see that Craig and Gary now have some of the blue, ear-loop, anti-Covid 19 procedure masks for sale for incredible pricing. $15 for a box of 50 masks!I was so surprised that a small auto repair shop could sell Personal Protective Equipment and such low prices that I had to ask, How can you sell these at such low prices? Craig explained that one of their satisfied customers is a big, well established importer of Personal Protection Equipment and this importer gave them container-volume-pricing on masks which he is passing along to his customers.He said that this is his way of helping the community during the pandemic. What a great way to pay-it-forward! These guys are awesome!

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Name: L*** B
Date: 2020-06-23 02:32:16
Rating: 5
Comment: Craig always gives me a fair price. I really value this mechanic, it was been really hard to find a good one. Ive been going to Craig for years and can always trust him to give me the truth.

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Name: S**** S***
Date: 2020-05-26 15:30:49
Rating: 5
Comment: Best place in town!

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Name: C**** C*******
Date: 2020-02-18 01:20:34
Rating: 5
Comment: The best date mechanic in Los Feliz. Hes worth the wait.

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Name: S***** W*****
Date: 2019-12-11 02:43:36
Rating: 5
Comment: They do excellent work! Trustworthy and easy to deal with. I highly recommend ISE

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Name: K** J
Date: 2019-08-14 17:43:36
Rating: 5
Comment: Craig, Gary, et al have been my car place for y-e-a-r-s -- they helped me keep my rusting-out Celica going for as long as it could, then kept my Tercel going for over 23 years!!! (and she was still running fine, just not gonna pass a smog check and it was time...) I now have a new car and aside from when I had free servicing for the first two years (which Craig encouraged me to use and just come back to them when it was over), I would NEVER go anywhere else! They are the best.

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Name: G***** B*******
Date: 2019-07-02 04:27:11
Rating: 5
Comment: Great work.

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Name: E*** O******
Date: 2019-06-24 21:06:37
Rating: 5
Comment: Friendly and fair service.

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Name: A***** M******
Date: 2019-06-13 02:31:45
Rating: 5
Comment: Really good and honest mechanic

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Name: R****** H***
Date: 2019-04-23 08:58:45
Rating: 5
Comment: Extremely honest and diligent. They are the only mechanic I trust with my vehicles. Been a very satisfied customer.

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Name: A*** G*********
Date: 2018-09-05 03:35:11
Rating: 5
Comment: Fantastic shop. Brought my wifes 2013 Civic to try and diagnose intermittently popping up warning lights, and then my 2015 Prius C for a 60K service. Excellent work. Craigs and his staffs are true professionals, with incredible attention to detail.

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Name: M****** F*****
Date: 2018-02-08 04:11:23
Rating: 5
Comment: Absolutely incredible mechanic. He made my car run as smooth as butter. Very nice guy too. Super personable. He can assure you that your baby is in good hands

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Name: G****** F****
Date: 2017-08-31 17:36:42
Rating: 5
Comment: Never had a bad experience here Craig and his team are great

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Name: A**** H**
Date: 2017-06-06 22:59:23
Rating: 5
Comment: The best local body shop! Super nice. Work is thorough. Super frdly attitude. Whenever you go, look for Craig and Lauren. Highly recommend.

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Name: A*** W******
Date: 2017-05-18 19:54:49
Rating: 5
Comment: Craig is a fantastic mechanic. Straight shooter. Generous with his time. Will protect you from unscrupulous sellers and urge you to ditch problem models, even though he could make money from you keeping them. Theres a reason everyone in the neighborhood and beyond uses him. Hes by far the best mechanic, and nicest, that Ive come across.

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Name: F**** B******
Date: 2017-01-12 20:44:49
Rating: 5
Comment: An institution in Los Feliz for over 50 years. Second generation family owned. I trust them without hesitation.

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Name: D**** B****
Date: 2016-01-02 16:08:21
Rating: 5
Comment: Excellent service and customer service most trustworthy auto mechanics in the area! Thank you Craig and crew happy New Year!

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Name: T** S*******
Date: 2015-06-08 03:54:08
Rating: 5
Comment: Craig is extremely honest and diligent. Hes the only mechanic I trust with my vehicles. Been a very satisfied customer since @ 1995.